zj777 Privacy Policy —
How We Protect Your Personal Information

zj777 is an online casino and sports betting platform operated under an internationally recognised gaming licence. The zj777 platform is accessible at zj777.biz and serves players primarily located in Pakistan, offering games, live dealer tables, sports betting markets, and associated financial services denominated in Pakistani Rupees (PKR).

For the purposes of this Privacy Policy, zj777 (referred to throughout as "zj777", "we", "us", or "our") acts as the data controller in respect of the personal data collected from registered users and visitors to the Platform. As data controller, zj777 determines the purposes for which, and the means by which, personal data is processed.

This Privacy Policy applies to all personal data collected by zj777 through the Platform, including data collected during the account registration process, during the course of gameplay and betting activity, through payment processing channels, and through any communications between you and the zj777 support team.

zj777 collects only the categories of personal data that are necessary for the specific purposes described in this policy. The following table summarises the categories of data we collect and the context in which each category arises:

zj777 collects personal data through the following methods:

• Direct collection: Information you provide when completing the registration form, submitting identity documents for KYC, initiating a deposit or withdrawal transaction, contacting the support team via live chat, or responding to any survey or feedback request issued by zj777.
• Automated technical collection: Data collected automatically when you access the Platform, including your IP address, device identifiers, browser characteristics, session data, and cookie identifiers. This data is collected using server logs, cookies, and similar tracking technologies as described in Section 6 of this policy.
• Third-party sources: Identity verification data received from third-party KYC and anti-fraud service providers that zj777 engages to verify the accuracy of the information you have provided during registration. Fraud prevention databases consulted to protect the integrity of the Platform.
• Payment processors: Transaction confirmation data, including payment reference numbers and confirmation status, received from JazzCash, EasyPaisa, and other payment service providers following completion of a deposit or withdrawal transaction.

zj777 processes your personal data only where a valid legal basis exists for doing so. The following table sets out the primary purposes for which we process your data and the corresponding legal basis in each case:

• Account registration and management — Processing is necessary for the performance of the contract between you and zj777 (the Terms and Conditions you accepted upon registration). Without this processing, zj777 cannot provide you with the Services.
• Identity verification and KYC — Processing is necessary for compliance with legal obligations imposed by our gaming licence, including anti-money laundering (AML) requirements and age verification obligations.
• Payment processing — Processing is necessary for the performance of your contract with zj777 and for compliance with financial regulatory obligations, including transaction record-keeping requirements.
• Fraud prevention and security — Processing is necessary for zj777's legitimate interests in protecting the Platform, its players, and its payment partners from fraudulent activity, account takeovers, and money laundering.
• Responsible gaming monitoring — Processing is necessary for compliance with responsible gaming obligations imposed by our licensing authority, and for zj777's legitimate interest in identifying and supporting players who may be experiencing gambling-related harm.
• Platform analytics and improvement — Processing is based on zj777's legitimate interests in understanding how players use the Platform in order to improve its performance, game selection, and user experience.
• Marketing communications — Where you have specifically opted in to receiving promotional communications from zj777, processing is based on your consent, which you may withdraw at any time through your account settings.

zj777 does not sell your personal data. We do not share your personal information with third parties for their independent marketing purposes. We may, however, share your data with the following categories of third party, strictly on a need-to-know basis and only to the extent necessary for the stated purpose:

• Payment service providers (including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and cryptocurrency payment processors): Your financial data and transaction information is shared with these providers solely to facilitate deposit and withdrawal processing. These providers are contractually bound to handle your data in accordance with applicable data protection requirements.
• KYC and identity verification providers: Identity data and document scans are shared with third-party verification services engaged by zj777 to confirm your identity and age. These providers are subject to strict confidentiality obligations.
• Game software providers: Limited technical data (such as session identifiers and game round results) is shared with the third-party studios that supply the casino game software available on the Platform. Game providers do not receive your identity or contact information.
• Fraud prevention and AML databases: Transaction data and identity information may be cross-referenced with third-party fraud prevention and anti-money laundering screening databases as required by our licensing obligations.
• Regulatory and licensing authorities: zj777 is obligated to disclose account and transaction data to its licensing authority upon lawful request, and to co-operate with regulatory investigations where required.
• Law enforcement: Where zj777 receives a lawfully issued court order or official request from a competent law enforcement authority, we are legally obligated to comply with disclosure requirements. We will notify the affected user wherever we are legally permitted to do so.

All third parties with whom zj777 shares personal data are subject to contractual data processing agreements that require them to implement appropriate technical and organisational security measures and to process your data only as instructed by zj777.

zj777 uses cookies and similar tracking technologies on the Platform. A cookie is a small text file placed on your device by the Platform when you visit it. Cookies allow zj777 to recognise your device on subsequent visits and to store preferences and session information.

The following categories of cookies are used on the zj777 Platform:

• Strictly Necessary Cookies: These cookies are essential for the Platform to function correctly. They include session authentication cookies that keep you logged into your account, security tokens, and load-balancing cookies. These cookies cannot be disabled without significantly impairing the usability of the Platform.
• Functional Cookies: These cookies remember your preferences, such as your selected language, preferred game lobby view, and notification settings. They improve your experience by making the Platform behave in the way you expect.
• Analytics Cookies: These cookies collect aggregated information about how users interact with the Platform, including which pages are visited most frequently, where users encounter errors, and how long sessions last. This data helps zj777 improve the Platform experience. Analytics data is not linked to your personal identity.
• Responsible Gaming Cookies: These cookies support the responsible gaming monitoring functions of the Platform, including session time tracking, deposit limit enforcement, and cool-off period management.

You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will prevent you from accessing your account and using the Platform's core functions. Disabling other cookie categories may reduce the quality of your experience but will not prevent you from using the Platform.

zj777 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention principles apply:

• Active account data: Personal data associated with an active zj777 account is retained for the duration of the account's active status plus the applicable post-closure retention period described below.
• Post-account-closure retention: Following the closure of a zj777 account, transaction records, KYC documentation, and account data are retained for a minimum period of five (5) years from the date of closure, as required by our gaming licence and applicable AML regulatory obligations.
• Communications data: Customer support communications, including live chat transcripts and email correspondence, are retained for a period of two (2) years from the date of the communication.
• Technical and log data: Server logs and technical session data are retained for a period of twelve (12) months for security monitoring purposes.
• Marketing consent records: Records of marketing consent and withdrawal of consent are retained for five (5) years from the date of the relevant event.

At the expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with zj777's data disposal procedures. Where data has been anonymised such that it can no longer be linked to any individual, it may be retained indefinitely for aggregate statistical purposes.

zj777 implements comprehensive technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include but are not limited to:

• 256-bit SSL/TLS encryption applied to all data transmitted between your device and the zj777 Platform.
• Encrypted storage of sensitive personal data and identity documents in access-controlled database environments.
• Role-based access controls ensuring that internal staff can access personal data only to the extent required by their job function.
• Multi-factor authentication requirements for all administrative access to systems containing personal data.
• Regular independent security assessments and penetration testing of the Platform infrastructure.
• Continuous monitoring of Platform systems for unusual access patterns, potential intrusions, and security incidents.
• Formal incident response procedures governing how data breaches are identified, contained, investigated, and reported.

As a data subject whose personal information is processed by zj777, you are entitled to exercise the following rights in relation to your personal data. These rights are genuine and can be exercised by contacting the zj777 support team at any time:

• Right of Access: You have the right to request a copy of the personal data that zj777 holds about you, together with information about how it is being processed. We will respond to access requests within a reasonable timeframe.
• Right to Rectification: If any personal data held by zj777 is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain account information directly through your account settings.
• Right to Erasure: You may request that zj777 delete your personal data in certain circumstances. Please note that this right is subject to zj777's legal obligations to retain certain data for regulatory and compliance purposes, as described in Section 7. Where deletion is not possible due to such obligations, we will advise you accordingly.
• Right to Restrict Processing: In certain circumstances, you may request that zj777 restrict the processing of your personal data — for example, while a dispute about data accuracy is being resolved.
• Right to Data Portability: Where processing is carried out by automated means and on the basis of your consent or a contract, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to processing of your personal data carried out on the basis of zj777's legitimate interests. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of the above rights, please contact the zj777 support team via live chat or email at [email protected]. We will respond to all data rights requests within a reasonable period and will ask you to verify your identity before processing the request.

As an internationally licensed gaming platform, zj777 may transfer personal data to, or process it in, countries outside of Pakistan. This may occur where zj777's data hosting infrastructure, third-party service providers, or licensing authority are located in jurisdictions other than Pakistan.

Wherever personal data is transferred internationally, zj777 takes appropriate steps to ensure that the transfer is carried out in a manner that protects your privacy rights to a standard equivalent to the protections afforded within Pakistan. These steps may include the use of data processing agreements that incorporate standard contractual protections, or transfers to third parties operating in jurisdictions that maintain recognised standards of data protection.

If you require further information about the safeguards applied to international data transfers involving your personal information, please contact the zj777 support team.

The zj777 Platform is strictly intended for adults aged 21 and above. zj777 does not knowingly collect personal data from any individual under the age of 21. Registration by persons under 21 is prohibited and constitutes a material breach of the zj777 Terms and Conditions.

If zj777 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to close the account and securely delete the relevant personal data in accordance with our data disposal procedures. Any funds deposited by an underage user will be handled in accordance with our licensing obligations regarding underage gambling incidents.

The zj777 Platform may contain references to, or integrations with, third-party services such as game providers, payment processors, and customer support tools. These third-party services operate under their own privacy policies, which are separate from and independent of this zj777 Privacy Policy.

zj777 is not responsible for the privacy practices of third-party service providers. When your data is shared with such providers as described in Section 5, it is shared only to the extent necessary for the stated purpose and subject to data processing agreements that impose confidentiality and security obligations on the provider.

zj777 does not control the content, data practices, or privacy policies of any third-party service provider and accepts no liability for any privacy breach that occurs as a result of a third party's independent actions outside the scope of their engagement with zj777.

zj777 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the requirements of our gaming licence. When material changes are made to this policy, we will notify registered users through a prominent notice on the Platform and, where appropriate, through a communication to your registered mobile number.

The date of the most recent update is displayed at the top of this document. We encourage you to review this Privacy Policy periodically to remain informed about how zj777 handles your personal data. Your continued use of the Platform following the posting of a revised Privacy Policy constitutes your acknowledgement of the updated terms.

If you have concerns about any changes to this policy, please contact the zj777 support team before continuing to use the Platform. We are committed to addressing any data privacy concerns raised by our players promptly and transparently.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way zj777 handles your personal data, please contact us using the following details:

• Live Chat: Available 24/7 via your account dashboard on the Platform — the fastest way to reach the zj777 team.
• Email: [email protected]

zj777 aims to respond to all privacy-related enquiries within two business days. For data rights requests (such as access, rectification, or erasure), please include your registered mobile number and a brief description of your request so that we can verify your identity and process your request promptly.

You may also wish to review our Terms & Conditions and our Responsible Gaming policy, both of which form part of the broader framework governing your relationship with zj777.